Remind them that they are bound by the law to relinquish your number on request. Most big phone companies have an automated process for processing porting requests, and by speaking to a live person you may get a faster response and clarification on why the porting is not being accepted. Sometimes it takes raising a little fuss to get something done. To make sure your porting request gets accepted the first time, make sure the information on the porting request exactly matches the information on the phone bill. Usually, it’s a matter of updating a name or address. This may sound simple, but the most common reason porting requests get rejected is because the owner's account information submitted doesn’t match what the carrier has on file. Make sure your porting request is accurate Until that time, you should not cancel the service with the old provider. We will inform you how many business days it takes with the port date and time, so you know exactly when your service will be switched over. There is no downtime to port phone numbers when you port your number to Telzio. When porting your business phone numbers to Telzio, the process is simple and can be done by completing a porting request online. The best first-step approach is to contact an agent at your new carrier. However, there are uncommon instances where you might run into some hiccups. Whether it might be a mobile number or any account numbers you own, it's generally hassle-free to migrate an existing phone number. Reach out to an agent at your new carrier What can you do if a carrier refuses to port your number? 1. Still, in some cases, service providers reject porting requests, taking hostage of your phone number. According to the FCC, a company can’t refuse to port your number even if you have an outstanding balance or unpaid termination fees. Phone companies are required by law to port your number out when you start service with a new carrier.
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